Last Updated: August 2026
At Miyaar Mobile Shop (miyaarofficial.pk), your privacy matters to us. This Privacy Policy explains, in clear terms, what information we collect, why we collect it, how we use it, and what rights you have regarding your personal data when you visit our website, contact us on WhatsApp, or place an order with us.
By using our website or placing an order, you agree to the practices described in this policy.
1. Information We Collect
We only collect information that is necessary to serve you better:
- Personal details — Name, phone number, and delivery address, to process and deliver your order accurately
- Contact information — Email address and WhatsApp number, for order confirmations, delivery updates, and customer support
- Payment information — Easypaisa/JazzCash transaction ID or bank transfer proof, used only to verify advance payments (we do not store your full banking credentials or card details)
- Communication records — WhatsApp chats and messages when you reach out for orders, queries, or support
- Technical data — Cookies, IP address, browser type, and device information, collected automatically to help us improve website performance and security
- Voluntary content — Product reviews, ratings, and comments you choose to submit on our website or social pages
2. How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
- Confirming, processing, and delivering your orders on time
- Verifying advance payments and preventing fraudulent orders
- Responding to customer support requests, complaints, and general queries
- Sending order status updates via WhatsApp, SMS, or email
- Improving our website functionality, product catalog, and overall shopping experience
- Running relevant ads and promotions through Facebook/Meta Pixel and similar tools
- Maintaining internal records for accounting and legal compliance
We do not use your data for any purpose beyond what is described in this policy without your consent.
3. Third-Party Sharing
We respect your trust and never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data may only be shared with trusted partners strictly to fulfill our services:
- Courier and delivery companies — to ensure your order reaches you safely
- Payment providers (Easypaisa, JazzCash, banks) — to verify and process transactions
- Facebook/Meta — through pixel tracking, used only for analytics and to show you relevant ads (no personal contact details are shared for this purpose)
- Hosting and IT service providers — to keep our website secure and running smoothly
All third parties we work with are required to handle your data responsibly and in compliance with applicable laws.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Remember items in your shopping cart
- Keep you logged in during your session
- Understand how visitors use our website, so we can improve it
- Deliver relevant offers and promotions
You are free to disable cookies anytime through your browser settings. Please note that disabling cookies may affect certain website features, such as cart functionality.
5. Data Security
We take your data security seriously and apply reasonable technical and organizational measures — including secure hosting, restricted access to customer data, and secure payment verification processes — to protect your information from unauthorized access, misuse, or loss.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting obligations
- Resolve disputes and enforce our agreements
Once this information is no longer needed, we take steps to securely delete or anonymize it.
7. Your Rights
As a valued customer, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or outdated information
- Request deletion of your data, unless we are legally required to retain it (e.g., for tax or accounting records)
- Opt out of marketing messages and promotional communication at any time — simply message us on WhatsApp to unsubscribe
- Withdraw consent for data processing where applicable
To exercise any of these rights, contact us using the details in Section 10.
8. Children’s Privacy
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy occasionally to stay informed.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:
📍 Miyaar Mobile Shop — Main Dhok Syedan Chowk, near Street 37-A, Rawalpindi
📞 Call: +92 328 5260654
💬 WhatsApp: +92 340 5400605
📧 Email: miyaarmobileshop@gmail.com | support@miyaarofficial.pk
🌐 Website: miyaarofficial.pk